Return & Exchange Policy

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All sales are FINAL. We will not accept any return, exchange, or refund requests. In the unlikely event you receive an incorrect order, please contact us at: CustomerService@shophairhavemerci.com

You will have up to 5 business days to send the order back, and we will replace it as long as the hair was not used or altered.

Shipping

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Shipping options:

* Economy (3-5 business days)

* 1-2 Day Shipping 

Colored Bundles are not eligible for 1-2 day shipping 

We are not responsible for any packages misplaced, lost, or damaged by the carrier, such as UPS, USPS, Fedex, etc...